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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Bacon

David Bacon

July 29, 2026

5  out of  5
rating by David Bacon
"Very glad to be doing business with State Farm; Erica is very knowledgeable and friendly"
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Tony Plothow

July 28, 2026

5  out of  5
rating by Tony Plothow
"The staff is super friendly and helpful. They answer my questions right away and are quick to respond to texts or emails."
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Bently Leinbach

July 27, 2026

5  out of  5
rating by Bently Leinbach
"Love love love Laurie and all her staff. They are most helpful, courteous, and just plain awesome!"
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Suzanne Kuskye

July 25, 2026

5  out of  5
rating by Suzanne Kuskye
"Jer is fantastic! He is always so friendly and helpful. If he is helping me with an issue he always checks in to see if things are going as they should. You're awesome Jer, Thank you!!"
We responded:
"Thank you Suzanne! We appreciate you! :)"
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Elouise Hollenbaugh

July 16, 2026

5  out of  5
rating by Elouise Hollenbaugh
"Extremely courteous and friendly. The office is very bright and comfortable. The cost of comparable insurance was extremely less than what I had been paying at another company. And, the coverage was the same. I strongly recommend This company."
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James Hacker

July 15, 2026

5  out of  5
rating by James Hacker
"Staff was kind and accommodating despite having no internet in their office that day. Will definitely be back for future business!"
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Barbara Arnett

July 14, 2026

5  out of  5
rating by Barbara Arnett
"You guys are the best I love how you treat me and if I struggle on something I don’t understand you put it in perspective so I can understand it!!!"
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Rachelle Warrick

July 11, 2026

5  out of  5
rating by Rachelle Warrick
"We have been with state farm for many years. I love working with Jer he explains everything so well and tries to get you the best deal."
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Mary Boland

July 9, 2026

5  out of  5
rating by Mary Boland
"All employees are extremely helpful and supportive when sorting out your needs!"
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Ashley HB

July 6, 2026

5  out of  5
rating by Ashley HB
"My husband and I have been with this agency for a while now and we are so pleased with not only the policies but with the customer service! I always love working with Jer! He is extremely knowledgeable and very professional!"
We responded:
"Thank you for your kind words, Ashley! We appreciate you so much! :)"
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Rex Nifong

June 27, 2026

5  out of  5
rating by Rex Nifong
"All but more specifically Jer is very helpful and courteous ."
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Debra Friar

June 23, 2026

5  out of  5
rating by Debra Friar
"Pleasant and personable"
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Angela Brummett

June 22, 2026

5  out of  5
rating by Angela Brummett
"The staff is amazing, always helpful, and kind. Jer is absolutely awesome! He has helped me to save so much money for better coverage than my previous company!!!!!"
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Tiffany Atkins

June 19, 2026

5  out of  5
rating by Tiffany Atkins
"Laurie Sutter and all her office crew are always so nice and helpful. They always go the extra mile in answering and explaining questions. Everyone is a pleasure to work with!!"
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cleon wagoner

June 18, 2026

5  out of  5
rating by cleon wagoner
"I always feel like I was treated with professionalism and respect. Thanks for the special treatment."
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Thad Rippy

June 15, 2026

5  out of  5
rating by Thad Rippy
"Always prompt and professional. Excellent customer service."
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charles phillips

June 8, 2026

5  out of  5
rating by charles phillips
"finally, a competent insurance agent"
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Sandra Heims

June 6, 2026

5  out of  5
rating by Sandra Heims
"She was very good and thorough and explaining our insurance policy to us in the way, we understood it."
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Joel Lloyd

June 5, 2026

5  out of  5
rating by Joel Lloyd
"Very friendly and answered all questions that I had and explained everything in great detail"
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Emmy Pask

June 4, 2026

5  out of  5
rating by Emmy Pask
"I appreciate how down-to-earth Laurie and her employees are; they are so easy to speak with. They are very knowledgeable and aren't afraid to tell you that they will find an answer for you if they don't know something. Today I worked with Jer to get temporary insurance for my son while he was home on leave. The entire phone call took just a few minutes, and Jer made me feel like an old family friend. I definitely recommend Lori Sutter State Farm!"
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Sarah Reyes

June 4, 2026

5  out of  5
rating by Sarah Reyes
"Wonderful persons very helpful and very and kind and understanding
Jef kreitz wonderful person very professional polite and very helpful and so so kind thank you so much"
We responded:
"Thank you Sarah!"
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Lan Ye

June 3, 2026

5  out of  5
rating by Lan Ye
"I like the service over there. Very kind and friendly. I’m so happy with them"
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Alesia Rippy

May 8, 2026

5  out of  5
rating by Alesia Rippy
"We have worked with Laurie Sutter State Farm for several years and have always excellent customer service. Her team, specifically Jer E. Kreitz, has promptly responded to our questions, educated us on various insurance requirements and options, and is very personable. We appreciate their diligence."
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chastity keller

April 14, 2026

5  out of  5
rating by chastity keller
"We have worked with Laurie and her team for more than 15 years. A phone call, a text message and even sitting down to help with the app.
Always know who I am when I call an amazing team!
Thanks"
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joey shelley

October 29, 2025

5  out of  5
rating by joey shelley
"Jer has been absolutely amazing throughout the year I have talked with him. Completely understanding and will go above and beyond to help with the situation and help in a very timely manner. I cannot ask for a better customer experience and am truly glad to have him in my corner."