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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Rhodes

Lisa Rhodes

October 8, 2024

5  out of  5
rating by Lisa Rhodes
"Best customer service around! Always helpful and professional. Love Laurie Sutter Stare Farm!"
We responded:
"Thank you Lisa! We appreciate your kind words, your continued loyalty, and the opportunity to serve your family for so many years. :)"
Profile photo of David Schmidt

David Schmidt

October 4, 2024

5  out of  5
rating by David Schmidt
"I've been working with Jer, on multiple policies as we've relocated to Indiana. He's been prompt and thorough!"
We responded:
"Thank you for the great review, David! We feel grateful to serve you!"
Profile photo of Suzanne Kuskye

Suzanne Kuskye

September 20, 2024

5  out of  5
rating by Suzanne Kuskye
"Laurie, Erika, and Jer are fantastic! They are always helpful and friendly."
We responded:
"Thank you Suzanne! We appreciate you! :)"
Profile photo of Karen Hooker

Karen Hooker

August 21, 2024

5  out of  5
rating by Karen Hooker
"Jer at Laurie Sutters office in Plymouth, IN is always so helpful and friendly. I love how knowledgeable and kind he always is. I love my State Farm agent and staff!"
We responded:
"Thank you Karen! Its our pleasure to serve you! :)"
Profile photo of Dr. Daniel A. Franz

Dr. Daniel A. Franz

April 22, 2024

5  out of  5
rating by Dr. Daniel A. Franz
"Working with Laurie, Jer, and their entire group has always been easy - especially when life is difficult!"
We responded:
"Thank you Dr. Dan!"
Profile photo of Sarah Reyes

Sarah Reyes

April 5, 2024

5  out of  5
rating by Sarah Reyes
"Wonderful persons very helpful and very kind Jef kreitz wonderful person very professional polite and very helpful"
We responded:
"Thank you Sarah!"
Profile photo of Traci Fangman

Traci Fangman

February 15, 2024

5  out of  5
rating by Traci Fangman
"Laurie Sutter and her team are wonderful! I work with Erika and Jer frequently and they are absolutely amazing. It's clear that everyone on the team cares about their clients as they treat you like friends and family! Any question or issue I've had, they've helped immediately. Absolutely love everyone there!"
We responded:
"Thank you Traci! We've loved serving you! :)"
Profile photo of Chris McCan

Chris McCan

November 16, 2023

5  out of  5
rating by Chris McCan
"Started the process of switching insurance online and completed the process with Laurie's office. Very smooth process and pleased with my experience. Highly recommend."
We responded:
"Thank you Chris!!! We appreciate you! <3"
Profile photo of Coleman Knight

Coleman Knight

November 16, 2023

5  out of  5
rating by Coleman Knight
"They are all always so helpful and knowledgeable."
We responded:
"Thank you Coleman! Thank you for your continued loyalty! :)"
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Dennis Zeisig

July 7, 2023

5  out of  5
rating by Dennis Zeisig
"Very friendly and professional."
We responded:
"Thank you Dennis! :)"
Profile photo of Michaela Moreno

Michaela Moreno

April 27, 2023

5  out of  5
rating by Michaela Moreno
"Great customer service and even better insurance rates! Erica made my entire experience go smoothly and answered all my questions with expertise. Looking forward to a new year on the road with State Farm Insurance."
Profile photo of Jenise Press

Jenise Press

April 7, 2023

5  out of  5
rating by Jenise Press
"Awesome staff. Was frustrated with the claims department. Made a call to the office and Laurie’s staff jumped right in to get the issue resolved. Laurie and her staff go above and beyond. Thank you!"
We responded:
"Thank you Jenise! We always do our best to provide the personal service you expect and deserve! We appreciate you! "
Profile photo of Chrissy Good

Chrissy Good

February 21, 2023

5  out of  5
rating by Chrissy Good
"Upbeat and friendly service. Overall a great team to work with. Jer was very thorough today."
We responded:
"Thank you so much for your kind words, Chrissy. We really appreciate you taking the time out to share your experience with us. Kindly, Laurie Sutter - State Farm Insurance Agent"
Profile photo of Brian Rosenau

Brian Rosenau

January 19, 2023

5  out of  5
rating by Brian Rosenau
"Laurie Sutter and her team at State Farm possess a genuine desire to help their clients. When I needed to find out more about a particular insurance premium savings option for my vehicle, Jer conducted a deep-dive into the research and provided me with the information and answers I needed. Very grateful."
We responded:
"Thank you for your continued loyalty Brian! Its our pleasure to serve you!"
Profile photo of Tabitha Kreischer

Tabitha Kreischer

January 18, 2023

5  out of  5
rating by Tabitha Kreischer
"Erica made switching our home and autos a pleasant and easy experience, couldn’t be happier."
We responded:
"Thank you for choosing us Tabitha! Its our honor to serve you! :)"
Profile photo of Rob H

Rob H

January 15, 2023

5  out of  5
rating by Rob H
"Laurie and her staff are phenomenal! If you are looking for that small town, get to know you feeling from your provider, look no further!"
We responded:
"Thank you so much for your kind words, Rob. We really appreciate you taking the time out to share your experience with us. Cheers, Laurie Sutter - State Farm Insurance Agent"
Profile photo of Tamara Monsibais

Tamara Monsibais

August 19, 2022

5  out of  5
rating by Tamara Monsibais
"Their customer service is amazing!! They always take their time with you and follow up. Great staff!"
We responded:
"Thank you for your loyalty and for the nice review! :) <3"
Profile photo of Matt Kilbourne

Matt Kilbourne

August 19, 2022

5  out of  5
rating by Matt Kilbourne
"Laurie and her staff are always so helpful. Today, Jer went the extra mile and pointed out something that saved me a lot of hassle. Thanks!!"
We responded:
"Thank you for trusting us with your insurance needs Matt! :)"
Profile photo of Karla Davis

Karla Davis

July 15, 2022

5  out of  5
rating by Karla Davis
"I have had State Farm for years and have always received amazing customer service from Laurie Sutter and her entire staff!"
We responded:
"Thank you for your kind words and loyalty Karla! :) <3"
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Terry

March 16, 2022

5  out of  5
rating by Terry
"Courteous, professional, go well beyond what they have to do"
We responded:
"Thank you Terry! :)"
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MorningSun Kelly

June 2, 2021

5  out of  5
rating by MorningSun Kelly
"Been our Agent for 20 years. Great customer service."
Profile photo of Rochelle Leslie

Rochelle Leslie

February 2, 2021

5  out of  5
rating by Rochelle Leslie
"I went there yesterday to pick up a reciept. For payment i made over The phone friday to ERICA. To keep in my car . to put with this reciept. I paid on monday ."
Profile photo of Irving Matute

Irving Matute

December 11, 2020

5  out of  5
rating by Irving Matute
"This place is very helpful and clean. Excellent customer service!"
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Virgil Bright

June 7, 2020

5  out of  5
rating by Virgil Bright
"Very friendly employees"
Profile photo of Cindymae Forsythe

Cindymae Forsythe

April 1, 2020

1  out of  5
rating by Cindymae Forsythe
"Way to go! I was going to switch to you but forget it!! Wow"