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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ethan

Ethan

January 16, 2025

5  out of  5
rating by Ethan
"Jer was extremely helpful"
We responded:
"Thank you for your kind words, Ethan! We appreciate you so much :)"
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Jake Brown

January 14, 2025

5  out of  5
rating by Jake Brown
"Jer was a great help and made the process of switching my insurance over easy. They were very polite and patient with me, which was greatly appreciated."
We responded:
"Thank you, Jake! It's our pleasure to be of service- we appreciate you! :)"
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Navena Thomas

January 10, 2025

5  out of  5
rating by Navena Thomas
"My husband and I have been with this insurance company going on 10 years ....Jerr does amazing job helping me out when I have questions and concerns about my auto insurance and he always there to help any time and he always fun and happy to answer the phone Laurie sutter office is great happy atmosphere would recommend to visit them if you need any help with auto insurance or questions"
We responded:
"Thank you Navena! We appreciate your loyalty and love serving you and your family! :)"
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Branden Thomas

January 10, 2025

5  out of  5
rating by Branden Thomas
"Jerr has been so helpful, I really recommend anyone looking for insurance, Jerr provides great service and is very knowledgeable thanks."
We responded:
"Thank you for your kind words, Branden! :)"
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Krystal Shafer

January 9, 2025

5  out of  5
rating by Krystal Shafer
"Laurie's team are always professional, friendly, curtious, and make sure you get what you need. They are the reason why we chose State Farm and why we don't look elsewhere. The customer service they provide is exceptional."
We responded:
"Thank you, Krystal! It's been our privilege to watch your family grow and be of service to you all! :)"
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Ashley HB

December 13, 2024

5  out of  5
rating by Ashley HB
"My husband and I have been with this agency for a while now and we are so pleased with not only the policies but with the customer service! I always love working with Jer! He is extremely knowledgeable and very professional!"
We responded:
"Thank you for your kind words, Ashley! We appreciate you so much! :)"
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Brooke Dudeck

November 22, 2024

5  out of  5
rating by Brooke Dudeck
"We’ve been insured with Laurie Sutter for years. Everyone in her office is always friendly and very helpful!"
We responded:
"Thank you Brooke! Its always our goal to provide exceptional customer service and your feedback means a lot to us!"
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Lisa Rhodes

October 8, 2024

5  out of  5
rating by Lisa Rhodes
"Best customer service around! Always helpful and professional. Love Laurie Sutter Stare Farm!"
We responded:
"Thank you Lisa! We appreciate your kind words, your continued loyalty, and the opportunity to serve your family for so many years. :)"
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David Schmidt

October 4, 2024

5  out of  5
rating by David Schmidt
"I've been working with Jer, on multiple policies as we've relocated to Indiana. He's been prompt and thorough!"
We responded:
"Thank you for the great review, David! We feel grateful to serve you!"
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Suzanne Kuskye

September 20, 2024

5  out of  5
rating by Suzanne Kuskye
"Laurie, Erika, and Jer are fantastic! They are always helpful and friendly."
We responded:
"Thank you Suzanne! We appreciate you! :)"
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Karen Hooker

August 21, 2024

5  out of  5
rating by Karen Hooker
"Jer at Laurie Sutters office in Plymouth, IN is always so helpful and friendly. I love how knowledgeable and kind he always is. I love my State Farm agent and staff!"
We responded:
"Thank you Karen! Its our pleasure to serve you! :)"
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Dr. Daniel A. Franz

April 22, 2024

5  out of  5
rating by Dr. Daniel A. Franz
"Working with Laurie, Jer, and their entire group has always been easy - especially when life is difficult!"
We responded:
"Thank you Dr. Dan!"
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Sarah Reyes

April 5, 2024

5  out of  5
rating by Sarah Reyes
"Wonderful persons very helpful and very kind Jef kreitz wonderful person very professional polite and very helpful"
We responded:
"Thank you Sarah!"
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Traci Fangman

February 15, 2024

5  out of  5
rating by Traci Fangman
"Laurie Sutter and her team are wonderful! I work with Erika and Jer frequently and they are absolutely amazing. It's clear that everyone on the team cares about their clients as they treat you like friends and family! Any question or issue I've had, they've helped immediately. Absolutely love everyone there!"
We responded:
"Thank you Traci! We've loved serving you! :)"
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Chris McCan

November 16, 2023

5  out of  5
rating by Chris McCan
"Started the process of switching insurance online and completed the process with Laurie's office. Very smooth process and pleased with my experience. Highly recommend."
We responded:
"Thank you Chris!!! We appreciate you! <3"
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Coleman Knight

November 16, 2023

5  out of  5
rating by Coleman Knight
"They are all always so helpful and knowledgeable."
We responded:
"Thank you Coleman! Thank you for your continued loyalty! :)"
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Dennis Zeisig

July 7, 2023

5  out of  5
rating by Dennis Zeisig
"Very friendly and professional."
We responded:
"Thank you Dennis! :)"
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Michaela Moreno

April 27, 2023

5  out of  5
rating by Michaela Moreno
"Great customer service and even better insurance rates! Erica made my entire experience go smoothly and answered all my questions with expertise. Looking forward to a new year on the road with State Farm Insurance."
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Jenise Press

April 7, 2023

5  out of  5
rating by Jenise Press
"Awesome staff. Was frustrated with the claims department. Made a call to the office and Laurie’s staff jumped right in to get the issue resolved. Laurie and her staff go above and beyond. Thank you!"
We responded:
"Thank you Jenise! We always do our best to provide the personal service you expect and deserve! We appreciate you! "
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Chrissy Good

February 21, 2023

5  out of  5
rating by Chrissy Good
"Upbeat and friendly service. Overall a great team to work with. Jer was very thorough today."
We responded:
"Thank you so much for your kind words, Chrissy. We really appreciate you taking the time out to share your experience with us. Kindly, Laurie Sutter - State Farm Insurance Agent"
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Brian Rosenau

January 19, 2023

5  out of  5
rating by Brian Rosenau
"Laurie Sutter and her team at State Farm possess a genuine desire to help their clients. When I needed to find out more about a particular insurance premium savings option for my vehicle, Jer conducted a deep-dive into the research and provided me with the information and answers I needed. Very grateful."
We responded:
"Thank you for your continued loyalty Brian! Its our pleasure to serve you!"
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Tabitha Kreischer

January 18, 2023

5  out of  5
rating by Tabitha Kreischer
"Erica made switching our home and autos a pleasant and easy experience, couldn’t be happier."
We responded:
"Thank you for choosing us Tabitha! Its our honor to serve you! :)"
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Rob H

January 15, 2023

5  out of  5
rating by Rob H
"Laurie and her staff are phenomenal! If you are looking for that small town, get to know you feeling from your provider, look no further!"
We responded:
"Thank you so much for your kind words, Rob. We really appreciate you taking the time out to share your experience with us. Cheers, Laurie Sutter - State Farm Insurance Agent"
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Tamara Monsibais

August 19, 2022

5  out of  5
rating by Tamara Monsibais
"Their customer service is amazing!! They always take their time with you and follow up. Great staff!"
We responded:
"Thank you for your loyalty and for the nice review! :) <3"
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Matt Kilbourne

August 19, 2022

5  out of  5
rating by Matt Kilbourne
"Laurie and her staff are always so helpful. Today, Jer went the extra mile and pointed out something that saved me a lot of hassle. Thanks!!"
We responded:
"Thank you for trusting us with your insurance needs Matt! :)"