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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Veronica Thomas

September 9, 2026

5  out of  5
rating by Veronica Thomas
"State Farm has always been friendly, quick to respond & help with any assistance we need ! Laurie Sutter & her team are great people who really care."
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Colleen Denham

August 25, 2026

5  out of  5
rating by Colleen Denham
"Laurie is very professional and gets right back to me with any questions I have. Customers service is excellent compared to the online insurance providers when you have to go through phone trees to get an actual person."
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Kenneth Dyson

August 24, 2026

5  out of  5
rating by Kenneth Dyson
"Laurie and State Farm have been the very best insurance experience I’ve ever had. Very easy to work with and they combined my auto and home together at a very reasonable rate."
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roehrborn

August 12, 2026

5  out of  5
rating by roehrborn
"So knowledgeable and professional. Made my business quick and easy to understand."
We responded:
"We are grateful your experience was knowledgeable and easy to understand. We appreciate your trust in us!"
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Patty Goros

August 11, 2026

5  out of  5
rating by Patty Goros
"Erica is incredibly professional and knowledgeable. She took the time to explain the benefits of my insurance coverage, making sure everything fit within my budget while still providing the best coverage for my needs.

I truly appreciate the time, experience, and care she put into helping me find the right fit. Her professionalism and personality really shine through in the way she treats her clients with compassion, patience, and genuine care.

I highly recommend Erica. She is absolutely amazing!"
We responded:
"Thank you for sharing your experience. Erica's professionalism, patience, and genuine care for clients truly reflect our team's values. We appreciate your kind recommendation!"
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David Bacon

July 29, 2026

5  out of  5
rating by David Bacon
"Very glad to be doing business with State Farm; Erica is very knowledgeable and friendly"
We responded:
"Thank you for your review, David. We're glad Erica's knowledge and friendly approach made your experience with State Farm a great one."
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Tony Plothow

July 28, 2026

5  out of  5
rating by Tony Plothow
"The staff is super friendly and helpful. They answer my questions right away and are quick to respond to texts or emails."
We responded:
"Your positive experience means a lot. We're glad our team's quick responses and friendly service made a difference. Thank you, Tony!"
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Bently Leinbach

July 27, 2026

5  out of  5
rating by Bently Leinbach
"Love love love Laurie and all her staff. They are most helpful, courteous, and just plain awesome!"
We responded:
"Your review is appreciated, Bently! Laurie and her staff love serving customers like you. Thank you for sharing!"
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Suzanne Kuskye

July 25, 2026

5  out of  5
rating by Suzanne Kuskye
"Jer is fantastic! He is always so friendly and helpful. If he is helping me with an issue he always checks in to see if things are going as they should. You're awesome Jer, Thank you!!"
We responded:
"Thank you Suzanne! We appreciate you! :)"
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Elouise Hollenbaugh

July 16, 2026

5  out of  5
rating by Elouise Hollenbaugh
"Extremely courteous and friendly. The office is very bright and comfortable. The cost of comparable insurance was extremely less than what I had been paying at another company. And, the coverage was the same. I strongly recommend This company."
We responded:
"Thank you for your wonderful feedback, Elouise! We're glad the coverage and cost met your needs. Your strong recommendation means a lot to us."
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James Hacker

July 15, 2026

5  out of  5
rating by James Hacker
"Staff was kind and accommodating despite having no internet in their office that day. Will definitely be back for future business!"
We responded:
"We greatly appreciate your kind words, James. Your loyalty means a lot to us, and we look forward to serving you again!"
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Barbara Arnett

July 14, 2026

5  out of  5
rating by Barbara Arnett
"You guys are the best I love how you treat me and if I struggle on something I don’t understand you put it in perspective so I can understand it!!!"
We responded:
"Thank you for your wonderful feedback, Barbara! Knowing we help make things clear for you means everything to us."
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Rachelle Warrick

July 11, 2026

5  out of  5
rating by Rachelle Warrick
"We have been with state farm for many years. I love working with Jer he explains everything so well and tries to get you the best deal."
We responded:
"Thank you immensely, Rachelle! We're glad Jer has delivered clear explanations and great value throughout your many years with State Farm."
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Mary Boland

July 9, 2026

5  out of  5
rating by Mary Boland
"All employees are extremely helpful and supportive when sorting out your needs!"
We responded:
"Thank you for your wonderful feedback, Mary! We are proud our team delivered helpful and supportive service when you needed it most."
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Ashley HB

July 6, 2026

5  out of  5
rating by Ashley HB
"My husband and I have been with this agency for a while now and we are so pleased with not only the policies but with the customer service! I always love working with Jer! He is extremely knowledgeable and very professional!"
We responded:
"Thank you for your kind words, Ashley! We appreciate you so much! :)"
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Rex Nifong

June 27, 2026

5  out of  5
rating by Rex Nifong
"All but more specifically Jer is very helpful and courteous ."
We responded:
"We are overjoyed to hear Jer made such a positive impression. We'll be sure to pass along your kind words!"
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Debra Friar

June 23, 2026

5  out of  5
rating by Debra Friar
"Pleasant and personable"
We responded:
"We are grateful for your kind words, Debra. Being pleasant and personable is central to how we serve our customers."
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Angela Brummett

June 22, 2026

5  out of  5
rating by Angela Brummett
"The staff is amazing, always helpful, and kind. Jer is absolutely awesome! He has helped me to save so much money for better coverage than my previous company!!!!!"
We responded:
"We are happy to hear Jer and our staff made such a positive impact, Angela. Saving money while gaining better coverage is exactly what we aim for!"
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Tiffany Atkins

June 19, 2026

5  out of  5
rating by Tiffany Atkins
"Laurie Sutter and all her office crew are always so nice and helpful. They always go the extra mile in answering and explaining questions. Everyone is a pleasure to work with!!"
We responded:
"Thank you for your wonderful feedback, Tiffany! Knowing our team goes the extra mile means a lot. We truly enjoy working with you."
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cleon wagoner

June 18, 2026

5  out of  5
rating by cleon wagoner
"I always feel like I was treated with professionalism and respect. Thanks for the special treatment."
We responded:
"We are grateful for your kind words. Professionalism and respect are standards we always uphold for every customer."
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Thad Rippy

June 15, 2026

5  out of  5
rating by Thad Rippy
"Always prompt and professional. Excellent customer service."
We responded:
"We are honored to hear this, Thad. Prompt, professional service is what we strive for. Thank you for trusting us."
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charles phillips

June 8, 2026

5  out of  5
rating by charles phillips
"finally, a competent insurance agent"
We responded:
"We are grateful for your trust in finding competent insurance service. Your confidence means everything to us."
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Sandra Heims

June 6, 2026

5  out of  5
rating by Sandra Heims
"She was very good and thorough and explaining our insurance policy to us in the way, we understood it."
We responded:
"We are glad to hear you found our policy explanation thorough and understandable. Thank you for sharing your experience!"
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Joel Lloyd

June 5, 2026

5  out of  5
rating by Joel Lloyd
"Very friendly and answered all questions that I had and explained everything in great detail"
We responded:
"Thank you for taking the time to share your experience. We appreciate your kind words about our friendly service and detailed explanations."
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Emmy Pask

June 4, 2026

5  out of  5
rating by Emmy Pask
"I appreciate how down-to-earth Laurie and her employees are; they are so easy to speak with. They are very knowledgeable and aren't afraid to tell you that they will find an answer for you if they don't know something. Today I worked with Jer to get temporary insurance for my son while he was home on leave. The entire phone call took just a few minutes, and Jer made me feel like an old family friend. I definitely recommend Lori Sutter State Farm!"
We responded:
"Thank you immensely for recommending us! We're glad Jer and our team made you feel like family during your son's temporary insurance setup."